▧ Fragmented records Member data, employer records, payment activity, and dues history should not live in separate places.
▭ Manual payment handling When staff have to bridge multiple tools to record, verify, and reconcile dues, the process slows down fast.
△ Arrears and exceptions Without consistent workflows, arrears handling becomes reactive instead of controlled.
▥ Reporting lag Leaders need a current view of dues activity, not a delayed picture built from manual exports.
▣ Dues tracking Maintain a clear record of dues activity inside the system, with connected data across members, employers, and operational workflows.
$ Payments Support dues payment workflows with administrative controls and secure online payment configuration.
↻ Remittances Manage remittance-related workflows as part of your dues operation instead of treating them as a separate disconnected process.
⚙ Configurable dues rules Set up dues structures and fee rules to reflect how your organization actually operates.
! Arrears handling Support arrears workflows with administrative visibility and rule-based process design.
▥ Reporting and exports Use built-in reporting, configurable templates, ad hoc queries, and exports to keep finance and operations teams aligned.
⚙01 Configure your rules Set up dues structures, fee logic, employer-related settings, and the administrative workflows that support your operation.
↓02 Capture payments and remittances Bring payment and remittance activity into a connected system instead of managing it across separate tools.
!03 Manage exceptions and arrears Give staff a consistent process for tracking arrears, reviewing historical context, and handling follow-up work.
▤04 Report and act Run operational reports, export what you need, and keep your team working from the same data.
⚙ Configurable platform Union OS is delivered as a configurable platform, so implementation focuses on matching the system to real operational processes rather than forcing a generic workflow.
↔ Integrated architecture Dues data connects to broader union operations, reducing duplication and improving consistency across teams.
▥ Reporting built in Operational reporting and export capabilities are part of the platform, not an afterthought.
◎ Portal-ready workflows Online payments and member-facing access can be configured as part of the broader experience.