*NEW* Multi-Employer Pension Plan Administration Whitepaper
Union Dev's Blog for technology, cloud-computing, modern unions, and member success content.
A help desk is a piece of software used by a central support team within the union, providing support for all aspects of the union, both internally and externally.
A help desk is a centralized tool for managing incoming member issues. A help desk lets you organize and record ongoing member issues and provides a reference point for your member-facing teams. Help desks also let you track efficiency metrics to manage the performance of your member-facing team, things like response time, ticket volume, first resolution time, and how many tickets are in which stage of resolution
Productivity in today’s day and age is getting more and more difficult to achieve. With the rise of...
Discover the simplicity and efficiency of retiring a member using Union.dev's Pension Reporting ...
3 reasons why your pension management, reporting, and administration isn’t working and how to fix i...
What is a help desk? Why should you have a help desk? What are the benefits of using a help desk? Ho...
Unions have been around for centuries, and in that time they have helped to bring about some of the ...
Discover the transformative power of Union.dev's cloud software for unions with our exploration ...