Union OS

Grievance Tracking Software for Unions

Manage grievance intake, case tracking, timelines, employer details, notes, outcomes, and reporting in one connected platform built for union operations.

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✓Track grievance cases, statuses, and timelines in one system
✓Centralize employer details, case notes, remedies, and documents
✓Improve visibility with reporting, history, and workflow control

Grievance Management

Open Cases 47 12 new this month

Resolved 128 YTD total

Pending Review 8 Needs attention

Active Grievance Cases View All

GRV-2026-047 In ProgressContract Violation · ABC Construction

Mar 15

GRV-2026-046 Meeting ScheduledWorkplace Safety · Metro Electric

Mar 12

GRV-2026-045 Pending ReviewDiscipline · City Infrastructure

Mar 10

Case Status Overview

In Progress23

Meeting Scheduled12

Pending Review8

Arbitration4

Grievance handling breaks down when cases live across spreadsheets, email, and memory

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Scattered case information

Case details, timelines, and outcomes spread across email threads, file folders, and staff memory.

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Manual follow-up and deadline tracking

Without automated reminders, critical deadlines and meeting dates fall through the cracks.

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Weak documentation consistency

Inconsistent note-taking and case documentation make it hard to review history or transfer cases.

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Limited reporting and visibility

Leadership lacks clear visibility into case volume, outcomes, and patterns across employers.

Everything you need to manage grievances more effectively

Union OS supports grievance operations with configurable workflows for case intake, tracking, documentation, resolution, and reporting.

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Grievance intake and case creation

Create new grievance cases with all relevant details, tracking numbers, and case classifications from a single intake form.

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Case status and timeline tracking

Track case progression through defined statuses and maintain clear timelines from filing to resolution.

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Employer, respondent, and worksite details

Connect each grievance to employer records, respondent information, and specific worksite locations.

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Notes, comments, and grievance statements

Maintain comprehensive case documentation with timestamped notes, grievant statements, and internal comments.

✓

Remedy, resolution, and outcome tracking

Document remedies sought, resolutions achieved, and final outcomes with structured fields and historical records.

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Reporting and case oversight

Generate reports on case volume, status distribution, employer patterns, and resolution outcomes.

A better grievance workflow from intake to resolution

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Capture grievance details

Collect all relevant information at intake including grievance type, employer, worksite, and initial statements.

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Assign and manage the case

Assign advocates, set statuses, and establish timelines for meetings, deadlines, and next actions.

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Track meetings, notes, and actions

Document all case activity including meetings, communications, evidence, and progressive actions taken.

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Record outcomes and report on activity

Capture final resolutions, remedies achieved, and generate reports on case patterns and outcomes.

Grievance tracking works better when it is connected to the rest of union operations

Union OS integrates grievance management with your broader operational system. Case data automatically connects to member records, employer information, and communications workflows.

This integration eliminates duplicate data entry and ensures staff always work from complete, accurate information when managing cases.

Grievances are part of Union OS, not a standalone app.

👥Membership
Management

▯Mobile
Access

▥Employer
Management

▱Document
History

▥Reporting

▢Communications

⚖Grievance
Tracking

Give staff better control over real grievance workflows

Union OS provides comprehensive case management with structured fields for all critical grievance information. Track everything from initial filing through arbitration with consistent, detailed records.

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Complete case records

Capture grievance type, code, tracking number, and classification.

♙

Party and advocate tracking

Document grievant, respondent, advocate, and attorney information.

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Employer and worksite details

Link cases to employer records and specific worksite locations.

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Remedy and resolution tracking

Record remedies sought, outcomes achieved, and arbitration details.

Case: GRV-2026-047 In Progress

Grievance TypeContract Violation

CodeART-15.3

Start DateMarch 15, 2026

Tracking #GRV-2026-047

AdvocateSarah Martinez

EmployerABC Construction LLC

Worksite450 Industrial Blvd

RespondentDavid Chen - Site Manager

Remedy SoughtBack pay for overtime hours

Meeting LocationUnion Hall - Conference Room B

Recent Notes

Mar 20 · S. Martinez
Employer agreed to meeting on 3/28

Mar 18 · S. Martinez
Reviewed time records, clear overtime documentation

Get better visibility into grievance activity

Union OS provides comprehensive reporting on grievance patterns, case volume, resolution outcomes, and employer trends.

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Case status tracking

Monitor open vs resolved cases and volume trends.

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Grievance type breakdown

Analyze patterns by type, code, and classification.

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Case aging indicators

Identify cases approaching deadlines.

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Employer pattern analysis

Track grievance frequency by employer.

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Export options

Export to CSV, Excel, or PDF.

Grievance Report CSV Excel PDF

Total Cases YTD 175 ↓ 8%

Resolution Rate 73% ↑ 5%

Case Status Distribution

Resolved128

In Progress23

Meeting Scheduled12

Pending Review8

Monthly Volume

JanDec

Built for real union case management workflows

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Configurable platform

Customize grievance types, codes, statuses, and workflows to match your union's specific case management processes.

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Connected records

Grievance data automatically connects to member and employer records, eliminating duplicate entry.

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Reporting built in

Comprehensive reporting, audit trails, and historical records are core features, not afterthoughts.

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Structured workflows

Case management workflows designed for union grievance procedures, not generic ticket systems.

Frequently asked questions

Does Union.dev support grievance intake and case tracking?

Yes. Union OS supports grievance intake, case creation, tracking numbers, statuses, timelines, notes, remedies, and outcomes in one connected workflow.

Can staff track grievance types, codes, and statuses?

Yes. Grievance types, codes, statuses, classifications, and workflows can be configured to match your union's case management process.

Can the system store employer and worksite details?

Yes. Cases can be linked to employer records, respondents, worksites, advocates, and related member information.

Can teams track notes, statements, and remedies?

Yes. Staff can maintain notes, grievant statements, internal comments, documents, remedies sought, meeting history, and case activity in one place.

Does it support grievance resolution tracking?

Yes. Union OS can track outcomes, resolutions, remedies achieved, arbitration details, and historical case records.

What reporting is available?

Reporting can include case volume, case status distribution, grievance type breakdowns, employer patterns, resolution outcomes, case aging, and exportable reports.

Is this part of Union OS?

Yes. Grievance tracking is part of Union OS, so case activity can connect with member records, employer data, document history, communications, and reporting.

Modernize grievance tracking without relying on scattered records and manual follow-up

See how Union OS centralizes grievance intake, case tracking, timelines, documentation, and reporting in one connected platform.

Book a Demo Talk Through Your Grievance Workflow