Dispatch Management Software for Unions | Union.dev
Union OS

Dispatch Management Software for Unions

Manage out-of-work lists, referral workflows, work orders, employer coordination, and dispatch reporting in one connected platform built for union operations.

Out-of-work lists, referrals, and work orders in one system
Configurable dispatch rules and ranking logic
Better visibility with reporting, history, and notifications
Dispatch Dashboard
Out-of-Work
127
Open Orders
23
Pending
8

Out-of-Work List

James Martinez
ID: 4521
Rank 1 Available
Sarah Chen
ID: 4089
Rank 2 Available
Michael Torres
ID: 3876
Rank 3 Available

Active Work Orders

ABC Construction Inc
5 workers
Commercial Build - Site 4
Skyline Development
8 workers
Residential Complex Phase 2

Dispatch gets harder when your workflow lives across too many systems

Fragmented dispatch records

Member data, work orders, and referral history scattered across spreadsheets, paper files, and disconnected systems.

Manual referral coordination

Time-consuming phone calls, manual ranking calculations, and error-prone handoffs between staff members.

Limited exception handling

Inflexible workflows that can't accommodate real-world edge cases, status changes, or urgent dispatch needs.

Weak reporting visibility

Difficulty tracking dispatch activity, analyzing trends, or generating reports for compliance and oversight.

Everything you need to run dispatch more effectively

Union OS provides a comprehensive dispatch management platform designed specifically for union operations, with all the tools your team needs in one connected system.

Out-of-work list management

Maintain accurate, ranked out-of-work lists with automatic updates, member status tracking, and configurable ranking logic.

Referral workflow

Process referrals efficiently with automated notifications, member validation, and complete referral history tracking.

Work order creation and tracking

Create and manage work orders with employer details, job requirements, and real-time status updates throughout the lifecycle.

Dispatch rules and ranking logic

Configure dispatch rules that match your union's specific requirements, including seniority, skill sets, and availability.

Employer coordination

Connect dispatch directly to your employer records with job order requests, worker assignments, and compliance tracking.

Reporting and oversight

Generate comprehensive reports on dispatch activity, referral patterns, member utilization, and operational metrics.

A better dispatch workflow from job request to referral tracking

1

Configure dispatch rules

Set up ranking logic, eligibility requirements, and dispatch policies that match your union's specific workflow.

2

Create and manage work orders

Receive job requests from employers, create work orders, and define requirements for each position.

3

Process referrals with more control

Match members to jobs, handle exceptions, send notifications, and track the entire referral lifecycle.

4

Report and review activity

Monitor dispatch operations, analyze patterns, export data, and maintain complete historical records.

Dispatch works better when it is connected to the rest of union operations

Union OS integrates dispatch management with your entire operational infrastructure. Member data, employer records, communications, and reporting all flow through one connected platform.

When dispatch is connected to membership, you automatically maintain accurate eligibility, status, and contact information.

When dispatch is connected to employer management, work orders sync directly with company records and compliance tracking.

Dispatch Management
Membership Management
Employer Management
Communications
Reporting
Member Portal
Mobile Access

Give dispatch staff better controls for real-world operational exceptions

Real union dispatch involves edge cases, status changes, and urgent situations that don't fit rigid workflows.

Union OS gives your dispatch team the controls they need to handle exceptions without breaking the system—from member status overrides to emergency referrals.

Member status change alerts

Get notified when members become ineligible, change classifications, or update their availability.

Inactive company warnings

Prevent dispatch to employers with compliance issues, suspended status, or outstanding violations.

Referral code management

Apply special codes, override standard rankings, and document exceptions with full audit trails.

Dispatch Notifications
Member Status Changed
Member #3421 - John Smith moved to inactive status
5 minutes ago
Employer Compliance Alert
ABC Construction - License expired, dispatch suspended
1 hour ago
Special Referral Code Applied
Emergency dispatch override for Work Order #8234
2 hours ago
Referral Accepted
Member #4521 accepted Work Order #8235
3 hours ago

Get better visibility into dispatch operations

Dispatch Analytics Dashboard
Filter Export
Total Referrals
1,247
+12%
Completed
1,089
+8%
Pending
134
Normal
Declined
24
-3%

Dispatch Activity (Last 30 Days)

Week 1
85
Week 2
92
Week 3
78
Week 4
88

Recent Activity

Skyline Development
8 members • 2 hours ago
Completed
ABC Construction
5 members • 5 hours ago
Active
Metro Builders
3 members • 1 day ago
Pending

Track dispatch performance with real-time analytics, historical trends, and customizable reports that give you visibility into every aspect of your operations.

Dispatch activity trends

Monitor referral volume, completion rates, and time-to-dispatch metrics over time.

Work order status tracking

Filter and analyze work orders by status, employer, date range, and custom criteria.

Export and compliance reporting

Generate reports for audits, board meetings, and compliance documentation with one click.

Member utilization analysis

Understand dispatch patterns, identify underutilized members, and optimize referral workflows.

Built for real union dispatch workflows

Configurable platform

Adapt dispatch rules, ranking logic, and workflows to match your union's specific requirements without custom development.

Connected data model

Dispatch integrates seamlessly with membership, employer records, and communications—no more manual data syncing.

Reporting and history built in

Complete audit trails, compliance reports, and historical analysis come standard, not as costly add-ons.

Workflow-ready from day one

Built for real union dispatch operations, not generic job boards or field service software repurposed for labor.

Frequently Asked Questions

Does Union.dev support out-of-work list management?
Yes. Union OS includes comprehensive out-of-work list management with automatic ranking, member status tracking, availability updates, and configurable eligibility rules. The system maintains accurate, real-time lists with complete history and audit trails.
Does it support referral workflows?
Yes. The platform handles the complete referral lifecycle from initial matching through acceptance, with automated notifications, member validation, exception handling, and full referral history. Dispatch staff can process referrals efficiently while maintaining complete oversight.
Can it handle work orders?
Yes. You can create, track, and manage work orders with employer details, job requirements, member assignments, and status updates throughout the entire lifecycle. Work orders connect directly to employer records and dispatch activity.
Can dispatch rules be configured?
Yes. Union OS allows you to configure dispatch rules and ranking logic to match your specific union requirements, including seniority systems, skill-based matching, geographic preferences, and custom business rules—all without requiring custom development.
Does it connect to employer records?
Yes. Dispatch management integrates directly with your employer database, so work orders, compliance status, contact information, and historical activity are all connected. This eliminates manual lookups and ensures accurate employer coordination.
What reporting is available?
The platform includes comprehensive reporting on dispatch activity, referral patterns, work order status, member utilization, and operational metrics. Reports can be filtered, customized, and exported for compliance, board meetings, and operational analysis.
Is dispatch part of Union OS?
Yes. Dispatch Management is a core component of Union OS, which means it shares data with membership management, employer tracking, communications, and member portals. This connected approach eliminates silos and improves operational efficiency across your entire union.
How does Union.dev handle edge cases and exceptions?
The system is designed for real-world union operations, with built-in tools for handling status changes, emergency dispatches, ranking overrides, and other exceptions. All exceptions are documented with audit trails, and dispatch staff maintain full control over operational decisions.

Modernize dispatch without layering more manual work on top of old systems

Union OS gives you the tools to run dispatch more efficiently, with better visibility, stronger controls, and seamless integration with the rest of your union operations.

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